Skip to content
Write review For Business
  • Login

Contact GasBuddy Customer Service

How to Reach a Person at GasBuddy

Verified Contact Information

Customer Service Number:

  • 1-617-207-6686
Call Now
Send Message

Legal:

hr@pditechnologies.com
Privacy Inquiries
privacyrequest@gasbuddy.com
Privacy Inquiries
legal@gasbuddy.com

Media:

press@gasbuddy.com
Press Inquiries
business@gasbuddy.com
gbsupport@gasbuddy.com

GasBuddy Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular GasBuddy Phone Number
1 (617) 207-6686
Average Hold Time
00:01:56
Average Calls duration
2 minutes
Most Popular GasBuddy Email Address
gbsupport@gasbuddy.com
GasBuddy Live Agent Availability
4% of callers successfully reach a real person
Issue Resolution Rate
Low (8% reported full resolution)
View full overview

How to Contact GasBuddy?

Clients can contact the company representative for all issues and concerns via a single helpline. The GasBuddy customer service phone number 1-617-207-6686 is active to provide efficient assistance with all queries and complaints between business hours. When calling this number, customers must provide all the information asked to help the business representative identify them as genuine clients and provide the required assistance. Using the GasBuddy support phone number ensures a prompt response and is best for urgent matters requiring immediate assistance.

Customers can use one of the five published emails to consult GasBuddy support for information and help. Those with general issues and inquiries can contact via contact@gasbuddy.com during office hours. For assistance with a legal or privacy matter, privacyrequest@gasbuddy.com is the email address. Clients can also email legal@gasbuddy.com for similar purposes. Lastly, to contact for general or technical assistance, smcvearry@gasbuddy.com and gbsupport@gasbuddy.com are GasBuddy's emails. You can also visit the Help Center on the company website to submit an online request during business hours. The response timing for both ranges from a few business hours to days.

To contact GasBuddy customer service via the app, download it on your devices from the Google Play Store, Apple App Store, or the company website. Once done, sign up for an account to activate it. Users with an account on the company website can directly sign into the GasBuddy app and get support through the options in the account settings section. The response to such applications typically takes the same time as emailing the business agent. You can use other contact options for a better experience if it gets delayed.

Users can initiate the GasBuddy customer service live chat by clicking the Chat icon at the bottom right corner of the website's homepage. Doing so causes a chat window where customers can share their concerns for efficient assistance 24/7. Those seeking help from the actual GasBuddy support team can contact them between 8:00 AM and 4:00 PM CST from Monday to Friday. That would help them get efficient assistance with queries regarding paid memberships, loyalty connects, earning cashback, deal alerts, and prices.

PissedConsumer Club

Contact Information

GasBuddy Website:

GasBuddy Help Center:

Corporate Office Address:

GasBuddy LLC
14241 Dallas Pkwy, Suite 350
Dallas, Texas 75254
United States

How Customers Rate GasBuddy Support?

4.1 / 5
Good

Based on 3.3K calls to GasBuddy customer support through PissedConsumer.com and 34 survey responses.

Total Calls
3.3K
Avg Call Duration
02:01
Issues Resolved
8%

Why Customers Call GasBuddy?

Top Reasons of Customers Calls

  • Cards 32%
  • Payments and Charges 16%
  • Customer Inquiries & Issues 12%
  • Account 12%
  • Request for Information 7%
  • Product/ Service 5%
  • Activation/ Cancellation 5%
  • Shipping and Delivery 5%
  • Return/ Replace 3%
  • Website/ Application 1%
  • Staff <1%
  • Refund <1%

Cards

32%
  • "Gas card not recieved in 30 days. . This is 2nd Request!??"
  • "Card verification and change email address"
  • "I have t received my gasbuddy card"

Payments and Charges

16%
  • "Debited account"
  • "Problem on uploaded receipts not showing in my pending rewards"
  • "Unauthorized Charges on my account"

Customer Inquiries & Issues

12%
  • "Any promotions"
  • "Wrong price showing"
  • "Trouble at pump"

Account

12%
  • "In order to start an account without using a checking, what do I have to get my license and everything my life away I don't think this is right"
  • "New bank account"
  • "Forgot to activate deal"

Request for Information

7%
  • "About a code"
  • "Question about use of card"
  • "Can't update bank account"

Product/ Service

5%
  • "Marathon systems down 7/25/26 unable to print receipt"
  • "Driver license is cracked"
  • "Problem with app"

Activation/ Cancellation

5%
  • "Need to activate my replacement card!!!"
  • "I canceled gas buddy.but they still charged me 24.99 I want. The credit for it"
  • "Activation."

Shipping and Delivery

5%
  • "Did not receive my replacement card"
  • "I haven't received my card"
  • "Have not received my new card it's been over ten days"

Return/ Replace

3%
  • "Change bank account number and need to change card. Same bank had fraudulent activity"
  • "Don't want auto pay I want to change it"
  • "Need replacement card"

Website/ Application

1%
  • "App not working"
  • "App won't accept price for UFA diesel"
  • "Your app will not open"

Staff

<1%
  • "Didn't want to premium service"
  • "Talk to customer service"
  • "Prior to contacting pissedconsumer I was having horrible experience with GasBuddy customer service who had failed to solve my problem"

Refund

<1%
  • "Refund"
  • "Do I get a refund for the two dollars that got taken out of my account?"

Compare GasBuddy Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
AmericanTowns Com
AmericanTowns Com Customer Service
Exxon
Exxon Customer Service
American Automobile Association
American Automobile Association Customer Service
stars-rating-fill
4.0 out of 5

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about GasBuddy? What happened? What can we help you with?
Submit review Don't show this popup
GasBuddy
Reviews Contacts Community